The main entrance of the Springfield Museums.

We are reopening Monday, July 13!

The Springfield Museums are set to reopen to visitors Monday, July 13, with the first two hours, 10 am to noon, set aside for Seniors only (60 and older) and general public from noon to 5 pm.

“We are overjoyed to welcome visitors back to the Museums,” said Kay Simpson, President and CEO of the Springfield Museums. “We have carefully prepared our Museums for reopening with visitor and staff health and well-being as our priority. We want to provide an experience that is both reassuringly safe and wonderfully inspiring.”

The Museums will open at 25% of their full capacity and will issue timed-tickets to spread people out over the course of the day. “We urge our visitors to purchase their tickets online ahead of their visit,” said Sharon Ferrara, Welcome Center Manager. Limited numbers will be allowed into the admissions area at a time, to help all keep socially distanced.

For additional well-being, the Museums have added Plexiglas shields and no-touch credit card machines at the Welcome Center desk, Museum Store, and Blake House Café. They have also stepped up cleaning protocols, especially on high-touch surfaces. Most importantly, visitors are required to do their part in communal health and safety by wearing masks that cover their nose and mouth. Additionally they are required to keep at social distance from people not in their party. Staff also are required to wear masks.

“Each of us plays a role in a safe reopening, with social distancing, face masks, and additional health and safety precautions in place,” Simpson said. “We are truly all in the same boat and pulling for each other.”

The New Normal at the Museums

The Springfield Museums is devoted to sparking curiosity for all who visit, whether in person or through our virtual offerings. When you do visit in person, we require the protocols below, which apply to all of our museums and grounds. These protocols are in place for your safety and for the safety of others.


  • Face masks must be worn by all visitors older than 2, and by all staff members. Masks are required both inside the Museums and outside on our Quadrangle Green.
  • Social distancing is required except in family groups; groups of ten or less only; children must stay with adults.
  • Guests showing signs of illness at any time during their visit will be asked to return at a later date.
  • Because of limited capacities in each building, visitors might be required to wait outside in socially distanced lines.


  • Advance, online, timed-entry tickets are strongly encouraged. Please visit the Tickets page.
  • Visitor numbers are reduced and controlled at all locations to a capacity required by the Commonwealth of Massachusetts. Visitors might have to either wait or come back to some exhibits and/or galleries over the course of their visit.
  • Credit or debit cards are encouraged. If you pay in cash, please consider donating any change owed to the Museums to decrease the handling of money between people.


  • The Museums are featuring a new mobile guide with interactive scavenger hunts and tours, maps, and the Blake House Café menu.
  • All interactives are cleaned by staff throughout the day and they include cleaning stations so visitors can clean their hands before and after using the interactives.
  • Mondays from 10 to noon is reserved for Seniors Only. We offer a reduced ticket of $10 for this specially reserved time for people 60 and older.
  • All facilitated spaces (The Cat’s Corner, Spark!Lab, and The Art Discovery Center) feature individualized kits and social distanced activities. All materials will be sanitized between use. All surfaces will be cleaned between use.
  • All museums are set up for one-way traffic. Please abide by the guidance in each museum.
  • Social-distancing markers are placed throughout the museums and on the grounds to help remind all to keep safe.
  • Only one person or related people on elevators at a time.
  • Enhanced cleaning of high-touch surfaces will happen throughout the day; an exhibit might be closed for a short time for deep cleaning.
  • Hand-sanitizer units are stationed throughout the buildings; please use them to help protect yourself and others.
  • Drinking fountains are not available.
  • If you bring a picnic lunch, you can eat at social distance on the Quadrangle Green  Eating is not permitted in the Museums or Welcome Center.
  • The Museum Store will allow 8 visitors at a time. Visitors can also reserve time to shop. Please call ahead for reservations 413-314-6464.
  • The Blake House Café will have outside service only, with separate order and pick up windows.

Updated May 29.

**Note this information is continually updated to ensure all information is in cooperation with Gov. Baker’s Reopening Massachusetts plan and the most current CDC recommendations.**

*Dates are subject to change, please check back frequently, follow us on social media, or sign up for email notices.

All who visit accept the inherent risk of Covid-19 and will not hold the Springfield Museums liable if they contract the disease.

Community Resources

Additional Questions: 413-314-6459 or